Banking Insights

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Blog: AI is Setting a Future Course for ATMs

With AI, financial institutions can reduce the rate of ATM failures, be better positioned to address the pain points of customers, combat concerns about financial inclusion and provide a service that is built to adapt as economic conditions evolve.

Blog: Strong (and Growing) Consumer Demand for Self-Service Banking Experiences.

Diebold Nixdorf has partnered with NielseniQ to conduct an annual Consumer Banking and Technology survey to understand consumer banking behaviors and attitudes. In this blog we explore the 5 distinct consumer segments identified from the survey results.

Blog: Three Ways Banks Can Leverage Their ATM Network for Greater Stability

Many banks find themselves at a crucial inflection point and are evaluating how they can best use their resources to demonstrate stability and leverage existing touchpoints to reassure customers. Look no further than your ATM network!

Blog: The Role of Trust in the Shift to Sustainability

From investment decisions to how workforces operate, sustainability is a topic driving change across the financial services industry. As part of this shift to embrace sustainability, what role does trust play and how can this be embraced to truly harness sustainability effectively?

Blog: 5 Best Practices to Save Energy With Your ATM Fleet

Financial Institutions face several challenges when it comes to reducing energy consumption and carbon footprint. In this blog, we explore five best practices and discuss how your organization can take the next step towards a more sustainable and efficient ATM fleet.

Blog: ATM Availability: How to Win the Challenge!

ATM availability is critical to customer satisfaction. Research shows, an ATM that is out of operation is the number one source of frustration consumers have with their financial institution. In this blog, we explore how FIs can change that dynamic and deliver market-leading availability to self-service channel users

Blog: The Shape of Future Banking

As we head into 2023, Joe Myers, executive vice president, global banking at Diebold Nixdorf, explores some of the key themes having impact and driving change for the banking industry.

Blog: Four Ways to Increase Profit with the ATM Channel

With the right strategy and operating model, financial institutions can reduce total cost of ownership (TCO) and bring their ATM channel to the next level delivering a compelling consumer experience and business growth.

Blog:  Whose Responsibility Is the Future of Cash?

Whether used for budgeting, convenience or just as a payment method consumers feel more confident with the emotional trust and economic value associated with cash, which goes beyond just the physical note in all industries.

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